Welcome to Pen

Tom Downey, Chief Executive Officer

Here at Pen, we’ve come a long way in a short space of time. And exciting new chapters keep being written as we constantly strive to deliver more for brokers and their customers.

Over the past decade, we’ve built a multi-class, muti-territory virtual insurer, able to offer all the capabilities you’d expect from an insurance company but with the entrepreneurial energy, niche expertise and flexibility that MGAs are known for.

Already one of the largest MGAs headquartered in the UK, responsible for managing around £1bn gross written premium (GWP), we have a bold ‘2030 Vision’ – to become a £1.75bn GWP underwriting and distribution business and the leading MGA in the UK and wider EMEA region with the best products, people and culture.

Only by continuing to deliver the underwriting expertise, product relevance and responsive service brokers and customers need will we achieve that. So, we will listen, learn, enable brokers to trade with us in multiple ways and continue adding real value for customers at every step of their journey with us.

Our specialisms range from professional indemnity, property owners and the public sector to cyber, marine, specialist household risks and hazardous & environmental industries. With a huge amount in between. And more than 30% of the business we write now emanates from outside of the UK.

We’ve also expanded our physical presence into Europe, adding teams in Norway and the Republic of Ireland– and we remain focused on bringing quality underwriting businesses and strategic hires with complementary specialisms and cultural alignment into the Pen family.

With a collaborative culture, we’re proud to be an underwriting and distribution business with quality underwriting at its heart, led by an energetic executive team. A business that demonstrates every day the added value it brings to customers, colleagues, brokers and capacity providers alike.

And being part of a strong global organisation, we will continue investing in the businesses, the talent and the innovation required to ensure our customers can keep accessing the cover they need, when they need it.