Pen Small Logo
  • Contact
  • Products
  • Claims
  • Distribution
  • Product Governance
  • Pen Central
  • News
  • About
  • Modern Slavery Act
Pen Central Login
67 Lombard St, London, EC3V 9LJ
  • Home
  • Products
  • Product Info
  • Product Contacts
  • Did You Know?

Non-Standard Homes

Set up an e-traded scheme

Pen coverholders can now use our e-trading platform, Pen Central, to operate their delegated authority

At Pen, one of our values is being easy to do business with, that's why our Non-Standard Home Scheme is now available on Pen Central, our new e-trading platform.

What does that mean?

- Coverholders of Pen can quote and bind risks on our intuitive, bespoke system, Pen Central
- We can offer a white-labelled product, branded to our coverholders' specification.
- We offer tiered levels of underwriting authority so that even non-standard risks can be accepted without referral.

And you'll find us easy to do business with in other ways too.

Our detailed packs of performance data help keep returns on track and identify opportunities for growth including new product development and improved pricing. And when you need support you'll get it - there's no queue for referrals, we commit to a 24 hour turnaround.

Plus, working with Pen means you'll not only access first class underwriting, but services in governance, claims and analytics so that you can anticipate and respond to change.

What type of business can we provide schemes for?

Our appetite includes all standard UK homes.

For non-standard homes, our appetite includes:

- Thatch and non-standard construction properties
- Flood and subsidence risks
- Customers with criminal convictions
- Unoccupied properties and those undergoing works

What other schemes do we offer?

Our Household and Personal Lines Delegated Solutions Team has developed a portfolio of underwriting products for personal and household lines.

In addition to non-standard homes, we offer delegated products for:

- Collectibles
- Standard homes
- Mid-net worth homes
- Overseas homes
- Holiday homes
- Lender protections
- Personal leisure
- Residential let properties

What else is available on Pen Central?

  • Mid-Net Worth Homes Delegated Authority Our new e-traded scheme for mid-net worth homes
    View

Documents

  • Non-Standard Homes from Pen Download the information on this webpage as a brochure
  • Delegated Authorities from Pen Individually designed schemes for your business
  • Protecting Households from Frozen Pipes Be Winter Ready

Contacts

Andrew Booth
Managing Director – SME and Personal Lines
020 3178 8261
Email
Leo Downes
Head of Household
020 3425 3189
Email
Claims

To ensure your claim is addressed as quickly as possible, please refer to your policy documentation for the correct contact details

If lost or destroyed please contact your insurance broker

Added Value

Why set up a scheme?

What's in it for you?

Find out more

How will we support your scheme?

What's it like to work with Pen day to day?

Learn more

Build your business with a delegated authority from Pen

Learn more

Did you know Pen also offers:

Professional Indemnity - Solicitors

PI policies for solicitors - no conditions, no break clauses

Learn More
Back to top
  • Legal and Regulatory Information
  • Modern Slavery Act
  • UK Privacy Notice
  • EEA Privacy Notice
  • Cookie Policy
  • Complaints
67 Lombard St, London, EC3V 9LJ
© Pen Underwriting 2025. All rights reserved.